Hey baij Terms & Conditions – Know Before You Play

Hey Baij (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming service. These Terms & Conditions apply to all users of the platform ("you" or "player").

By using Hey Baij's website, mobile app, or any related services, you are considered to have automatically accepted these Terms & Conditions. If you disagree with any part of these terms, please refrain from using the platform.

These terms and conditions are available in both English and Bengali. In the event of any dispute, the English version shall be considered final.

To register on hey baij, you must meet the following requirements:

• You must be 18 years of age or older.
• You must register using your accurate and complete personal information.
• Each individual may register one account only.
• Multiple accounts cannot be opened from the same address or device within the same household.
• The mobile number and email address provided during registration must be active and belong to you.

Hey baij reserves the right to reject any registration application without providing a reason. Accounts created with false information will be terminated and any balance may be forfeited.

You are solely responsible for the security of your hey baij account. Never share your password with anyone, and report any unauthorized access immediately.

• Account name, date of birth, and identity details cannot be changed once submitted.
• To change your mobile number, please contact our support team for assistance.
• Accounts that have been inactive for an extended period (12 months or more) may be subject to an inactivity fee.
• Hey Baij may suspend any account temporarily or permanently at its discretion.

Deposits and withdrawals on Hey Baij can be made via Mobile Pay, Nagad, and Rocket. The following rules apply to all financial transactions:

• Minimum deposit: ৳300. Maximum deposit is subject to the limits set by Hey Baij.
• Minimum withdrawal: ৳500. Withdrawals are typically processed within 15 minutes to 24 hours.
• Deposited funds will only be returned to the registered payment account.
• To withdraw after claiming a bonus, you must meet the wagering requirements.
• Hey baij reserves the right to suspend and verify any transaction that appears suspicious.

All betting and gaming activity on hey baij is governed by the following rules:

• Once a bet is confirmed, it cannot be cancelled or changed.
• Hey baij reserves the right to void any round where a technical error causes an inconsistency in the game result.
• Bets on events that are officially suspended or cancelled under Sports Betting will be settled according to the applicable rules.
• Any bets found to involve match fixing or misconduct will be voided.
• Hey Baij reserves the right to modify, add, or remove games at any time.

International rules apply to Live Casino games. Lottery and jackpot games have their own separate rules, which can be found on the respective game page.

Hey baij offers a variety of bonuses and promotions. Each offer comes with its own terms. The general rules are as follows:

• The welcome bonus is available to new members one time only.
• Bonus funds cannot be withdrawn directly. Specific wagering requirements must be met first.
• Multiple bonus offers cannot be active at the same time.
• Bonuses that are not used within their validity period will be automatically forfeited.
• Hey Baij reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is found, the account will be closed.

Hey Baij places the highest importance on responsible gaming. We believe gaming is for entertainment, not addiction.

• Each player can set daily, weekly, and monthly betting limits on their own account.
• Temporary or long-term self-exclusion can be activated when needed.
• Parents and guardians are urged to take responsibility for keeping minors away from gaming.
• Contact hey baij's support team for help with any gaming-related issues.

To learn more, visit our Responsible Play Visit the page.

The following activities are strictly prohibited on the hey baij platform:

• Opening or operating multiple accounts.
• Placing bets using bots, scripts, or any automated software.
• Strategically exploiting the bonus system for abusive purposes.
• Money laundering or use of funds from illegal sources.
• Cheating or colluding with other players.
• Attempting to hack or gain unauthorized access to Hey Baij's systems.
• Registering or transacting under another person's identity.

Hey Baij treats the privacy of your personal information with the utmost importance. Your data is never sold or shared with any third party.

• All data is secured through SSL encryption.
• Payment details are stored on a separate, secured server.
• Information may be shared with regulatory authorities when required.

To learn more, visit our Privacy Policy read.

For any dispute or complaint, please contact the Hey Baij support team first. The support team will work to resolve the issue.

• An initial response will be provided within 7 business days of submitting a complaint.
• Complex matters may take up to 30 business days to resolve.
• Hey Baij's decision shall be considered final; however, you may seek assistance from an independent mediation body if needed.

Hey Baij reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, notice will be sent to your registered mobile number or email address.

If you have any questions or feedback regarding these Terms & Conditions, please reach out to us:

• Email: support@heybaij.app
• Live Chat: Click the help icon on the website or app.
• Help Center: Help Center Page View.

Our support team is available 24/7, seven days a week, to assist you in Bengali.